Privacy Policy - Florida Pool Wizards
Last Updated: 03/21/2025
Introduction
Florida Pool Wizards respects your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, services, or communication tools, including SMS messaging.
Information We Collect
We may collect personal details such as your full name, phone number, email address, service address (if applicable), and other information you voluntarily provide through our forms or service requests. This information is necessary for delivering our services and communicating effectively with you.
How We Use Your Information
We use your personal data primarily to manage pool maintenance, repair, and related services. Your data enables us to send service notifications, appointment confirmations, billing information, and marketing or promotional messages via SMS, provided we have your express consent. Additionally, we analyze your data to improve our services and respond to customer feedback.
Consent to Receive Communications
By providing your personal information via our website or forms and selecting the opt-in checkbox, you explicitly consent to receive SMS and email communications from Florida Pool Wizards. Message frequency may vary, message and data rates may apply, and your consent is not required for purchase.
Opt-Out Options
You may opt out of communications at any time. To unsubscribe from SMS messages, reply "STOP"; for assistance, reply "HELP". To unsubscribe from emails, click the "unsubscribe" link or contact us directly at [email protected]. We will honor all opt-out requests promptly, in compliance with applicable laws.
Data Security & Retention
We utilize industry-standard security measures, including encryption and secure storage, to protect your personal data. Information is retained only as long as necessary for service provision, legal compliance, or as outlined in this policy. Upon request, we will delete or anonymize your data when legally permissible.
Sharing of Information
We do not sell, rent, or otherwise share your personal information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Transfers
Your information may occasionally be transferred and processed outside your jurisdiction if necessary to deliver our services. We ensure compliance with applicable data protection laws and maintain adequate safeguards for such transfers.
Changes to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on our website with an updated "Last Updated" date. Please regularly review this policy to stay informed about our privacy practices.
Contact Us
For questions or concerns about our privacy practices or to exercise your data rights, contact us:
Email: [email protected]
Phone: (844) 228-4530
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